We have a money-back guarantee. However, there are conditions under which we process full or partial refunds. It’s important to read this refund policy carefully to understand how we operate in this area.
Please note that:
- Our platform focuses on writing quality papers and delivering results on time.
- The payment you make via PayPal or Credit Card covers the full writing process.
- We guarantee quality results. You get a full refund if we fail to deliver.
Our Priority as a Service
At Buy IA Online, we prioritize the safety of your money. We’ve established a special refund system to ensure your peace of mind when placing an order. Our money-back guarantee enables you to request and receive a refund in full.
Our reimbursement process is transparent and straightforward. Continue reading to learn about the cases in which a client is entitled to a refund.
Refunds for Canceling an Order
Please contact us by email or live chat if you would like to cancel an order. Additionally, confirm the cancellation by sending us a message on your order page.
- You’ll receive a full refund if you cancel your order before we assign it to a writer.
- We can give you up to 50% refund if you cancel your order after more than half the time between the order and deadline has passed because the writer has already done his research and started working on it.
- If you haven’t downloaded the paper and the cancellation circumstances were beyond your control, you get up to 30% refund, but you can’t use our work own as your own.
Please note you cannot cancel an order once a writer has completed and delivered it on time, but you can request a refund if the work is below your expected standard.
However, to avoid misuse of this term and condition of working with us, please write a clear message pointing out what we missed or did against your explicitly provided instructions. Our quality team will check your message against the work sent by the writer to verify the information to approve or deny a refund.
Refunds for Identical Orders
Please ensure to cancel any unnecessary orders promptly to avoid them being processed as regular orders.
- If they proceed, standard procedures for order cancellation and refund will apply, meaning a 100% refund won’t be possible.
- If you accidentally placed an order, contact our support team immediately to initiate the cancellation process.
Refunds for Double Payments
Please reach out to us immediately if our system charged you twice for a single order. Forward both receipts to our email, and we’ll promptly refund the extra payment in full.
Refunds for Late Deliveries
If you’re seeking a refund due to the lateness of your paper, contact our support team and submit a note on your order page if the deadline has passed without receiving your paper.
You cannot get a refund if an IB writer delivers the initial version of your paper before the original deadline. You get 100% refund if the writer fails to meet the deadline of your paper.
Upon issuing a full refund, we reserve the right to publish the paper on online platforms for commercial use. Consequently, the paper’s content links back to our website if someone searches for it online. The paper will also be accessible to plagiarism-detection software.
Please note that you cannot claim a lateness refund if a delay is because of late uploading of additional materials on your part.
Refunds for Incomplete Order
While we make every effort to assign a suitable writer to your paper, there are rare instances where this may not be possible. In such cases, we will inquire whether there is sufficient time before the deadline to continue searching for a writer. If time is insufficient, we will issue a full refund.
Should you require a revision by a different writer and we are unable to find an appropriate expert, our dispute resolution specialist will review your claim.
You have a 3-day window from the delivery of the final version of your paper to request a full refund. Additionally, you have 3 days from the date of approval of the initial version of your paper to request a partial refund.
Can I Get a Refund if My Revision Delays?
Note that our guarantees don’t make you liable for refunds for delayed revisions. A revision request is not a part of an original order.
When completing an order form, ensure you select the appropriate deadline. It is advisable to leave a gap of at least 30% between the deadline you specify and the paper’s due date. This precautionary measure allows for potential flaws in the initial version of your paper so that you get revisions completed on time if you need any.
Can I Get a Refund If I Forgot to Approve My Order?
You have a 3-day window to approve your order, starting from the moment the writer uploads the final version to your customer dashboard.
Note that if you haven’t requested a revision or approved your order within this timeframe, the system automatically approves it. Once approved, you won’t have access to the option to cancel the order or request for a refund.
When Will I Receive My Refund?
We process refund requests related to payment issues or order cancellations processed within 3-4 business days. However, if the refund request is due to quality-based concerns, processing may take up to a week.
Please note that certain banks may require additional time to complete the refund procedure due to currency conversion.
How Do I Avoid Requesting Unnecessary Refunds
When placing an order, ensure to include all necessary details, files, and links essential for the completion of your paper.
Stay connected with your assigned writer as they may require clarifications or additional information to ensure the write and deliver a high quality paper to you.
Also, keep in mind that our support team operates round the clock to address any issues you encounter. Additionally, our dispute resolution specialists are available to assist with any critical matters.
In Closing Thoughts
We hope that these refund policies are clear to you, as we’ll require you to keep them in mind as you work with us. It’s in our best interest to write and deliver quality IB assessment, and we hope you can help us do that by giving us clear instructions.